Privacy Policy Page

Privacy Policy

Who we are:

Raven Fine Woodworking collects your personal information in order to supply goods and services to you, the customer.

Our website address is: https://ravenfinewoodworking.com

We are based in South Africa.

What personal data we collect and why we collect it:

We collect your email, address, and billing/delivery address when you register with us and when placing an order. The information we collect is used to process any orders.

Using the internet to collect and process personal information by necessary involves the collection of electronic data.  By communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.

Comments:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Security Information:

We use Yoco ( https://www.yoco.co.za/za/ ) for all of our payments, helping you to stay secure and protected. Raven Fine Woodworking does not see or store any of your credit/debit card details.

If you have any queries concerning your personal information please contact us (see contact page).

Other websites:

Our website may contain links to other websites which are outside our control and are not covered by our Terms and Conditions.  If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Media:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms:

When filling in a contact form, your details that you filled in will be seen by us (Raven Fine Woodworking). This data is strictly confidential and will not be shared with any other third party.

Cookies:

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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